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CORE UNITS

Demonstrate leadership in the workplace

(This page provides suggestions for content relating to this unit)

E-BOOKS

Leadership & Management: Theory & Practice - K. Cole 

Leadership in Management - J. Chen

Management: A Practical Introduction - A. Kinicki & D. Breaux Soignet

 

PHYSICAL BOOKS

Leadership & Management: Theory & Practice 7th edition - K. Cole 

Leadership & management: Theory & Practice 8th edition - K. Cole 

The effective manager - M. Horstman 

Lead effective workplace relationships : BSBLDR402 - H. Deaner 

Leadership is language : the hidden power of what you say, and what you don't - D. Marquet

 

WEBSITES

17 Leadership Styles Examples That You Need to Know - NTaskManager

Leadership Styles - MindTools

Exploring 7 Common Leadership Styles: Find Your Own - American Express

Leadership competencies for Queensland - Queensland Government

Leadership in the Workplace - The Great Game of Business

Leadership and teamwork: 10 ways leaders can help their teams - D. Scully 

Top 10 Qualities of Effective Leadership (With Tips to Implement) - indeed 

The Four Functions of Management: What Managers Need to Know - American Intercontinental University 

French and Raven's Five Forms of Power - MindTools

Hersey and Blanchard Situational Leadership Model: Adapting the Leadership Style to the Follower - Business-to-you 

When and How To Escalate Issues at Work To Get Results - Expert Employee 

Where Do You Sit? Above The Line Or Below The Line? - People Leaders

IDEA CREATION TOOLS - ASQ 

Business values - Business Queensland (Queensland Government) 

Risk management - Small Business Development Corporation

 

WEBSITE DOCUMENTS

Capability Matrix for Professional Staff Handbook

Developing a Performance Plan

 

VIDEOS

1 - 3 MINS

SIMON SINEK: Leader verus manager - YouTube (1 min) 

Organizational Values - YouTube (1 min)  

What is Organizational Culture? - YouTube (2 mins) 

How to be a Good Role Model - The 6 Traits - YouTube (3 mins) 

Locating Yourself A Key to Conscious Leadership Final - YouTube (3 mins) 

4 - 5 MINS

Leadership Styles Autocratic Democratic Laissez-Faire - YouTube (4 mins) 

How to become a Good Role Model - What Great Leaders Actually DO - YouTube (4 mins) 

Leadership Explained in 5 minutes by Simon Sinek - YouTube (5 mins) 

Mission, Vision & Values: The Foundation of Every Great Company - YouTube (5 mins) 

7 - 9 MINS

Start With 'Why' - TED Talk from Simon Sinek - YouTube (7 mins) 

Leadership Styles - YouTube (8 mins) 

HOW TO BE A LEADER - Motivational Speech By Simon Sinek - YouTube (8 mins) 

10+ MINS

Organizational Ethics Explained - YouTube (18 mins) 

 

LIBRARY RESOURCES

APA Referencing Recording

Basic Research Recording

Lead effective workplace relationships

(This page provides suggestions for content relating to this unit)

E-BOOKS

Leadership & Management: Theory & Practice - K. Cole 

Human resource management : strategy and practice - A. Nankervis et al.

Don't fix me, fix the workplace : a guide to building constructive working relationships - P. Mills

Positively Energizing Leadership : Virtuous Actions and Relationships That Create High Performance K. Cameron

The Joy of Lean : Transforming, Leading, and Sustaining a Culture of Engaged Team Performance - D. Starbird

Business Communication - P. Carden

Management: A Practical Introduction - A. Kinicki and D. Breaux Soignet

 

PHYSICAL BOOKS

Leadership & Management: Theory & Practice 7th edition - K. Cole 

Leadership & management: Theory & Practice 8th edition - K. Cole 

Human resource management : strategy and practice - A. Nankervis et al. 

The effective manager - M. Horstman 

Business foundations : a changing world- O. Ferrell 

 

WEBSITES

Leadership

6 Tips for Effective Leadership Communication in a Diverse Workplace - Blue Beyond Consulting 

Collaboration & Motivation

Ways of working and collaborating with employees - Business.gov.au

Motivation - Pink (Three Elements of Intrinsic Motivation) - Tutor2u

Pink's Autonomy, Mastery and Purpose Framework - MindTools

McClelland's Human Motivation Theory - MindTools

Understanding and developing SMART objectives for your team - Range

Conflict Management

How to manage workplace conflict - MindTools 

Expert Tips for Conflict Management for Every Personality Type - HubSpot

A quick guide to Australian discrimination laws - Australian Human Rights Commission

Communication

Advantages & Disadvantages of Different Types of Communication - K. Leonard 

Communicating with Diverse Audiences - SHRM

Communication & Diversity in the Workplace - Z. Lazzari 

Why Soft Skills Matter - MindTools

Other

National Employment Standards - Fair Work Ombudsman 

Understanding underperformance - Fair Work Ombudsman 

Safe Work Australia

List of codes of practice - Safe Work Australia

 

AUSTRALIAN LEGISLATION

Sex Discrimination Act 1984

Racial Discrimination Act 1975

Disability Discrimination Act 1992

Age Discrimination Act 2004

The Workplace Gender Equality Act 2012 

 

WEBSITE DOCUMENTS

Active Listening: Hear what people are really saying 

A manager’s guide to difficult conversations in the workplace

 

VIDEOS

2-3 MINS

What is Organizational Culture? - YouTube (2 mins) 

Australian WHS Legislation Made Simple - YouTube (2 mins) 

The 7 Keys to Creative Collaboration - YouTube (2 mins) 

6 Skills of Collaboration - YouTube (2 mins) 

Best Networking Tips: How to Make a Connection | Indeed - YouTube (3 mins) 

6 Steps Building a Collaborative Team Environment - YouTube (3 mins) 

How to Network Like a Pro. (Business Networking) - YouTube (3 mins) 

4-6 MINS

Workplace relationships interpersonal relationship skills and qualities - YouTube (4 mins)

Interpersonal Communication in the Workplace - YouTube (6 mins)

Managing diversity and cultural differences at workplace - how to get along with others - YouTube (6 mins) 

9+ MINS

Trusting Teams | THE 5 PRACTICES - YouTube (9 mins) 

 

LIBRARY RESOURCES

APA Referencing Recording

Basic Research Recording

Coordinate business operational plans

(This page provides suggestions for content relating to this unit)

E-BOOKS

Leadership & Management: Theory & Practice - K. Cole 

Project Management in Practice - L. Pearson

Practical Project Risk Management, Third Edition : The ATOM Methodology - D. Hillson & P. Simon

Managing project risks - P. Edwards

Project management essentials - K. Wells

Smart Business and Digital Transformation : An Industry 4. 0 Perspective - S. Gyula Nagy and T. Stukovszky

Sustainable Business Management - D. Ernst, U. Sailer, and R.  Gabriel

 

PHYSICAL BOOKS

 

Leadership & Management: Theory & Practice 7th edition - K. Cole 

Leadership & management: Theory & Practice 8th edition - K. Cole 

Project Managament in Practice - L. Pearson 

Business administration - K. Cole 

 

WEBSITES

What an Operating Plan Is and Why You Absolutely Need One - The Alternative Board 

Building and Implementing an Operational Plan - T. O'Connor 

Operational Planning: How to Make an Operations Plan - Project Manager 

The 4 Communication Styles: How Behavioral Traits Affect Communication - Soul Salt 

What are your Coworker’s 5 Communication Styles? - Fellowapp 

National Employment Standards - Fair Work Ombudsman

Codes of practice  - WorkSafe Qld

Safety & prevention - WorkSafe Qld

WorkSafe Qld

 

WEBSITE DOCUMENTS 

Guide to the Work Health and Safety Act 2011 Queensland 

 

VIDEOS

2 - 7 MINS

Communication Styles - YouTube (3 mins) 

Operational Planning - how and why we do it - YouTube (6 mins) 

Health and Safety Duties in Australia - YouTube (6 mins) 

Stakeholder Engagement in 5 Slides // Stakeholder Management - YouTube (6 mins) 

Budgets and Budgeting (Introduction) - YouTube (6 mins) 

The Ultimate Guide to Expert Interpersonal Skills  - YouTube (7 mins) 

 10+ MINS

What is an Operational Plan - Business Work Plan - Business Planning - YouTube (15 mins) 

Understanding financial statements - YouTube (24 mins) 

 

LIBRARY RESOURCES

APA Referencing Recording

Basic Research Recording

Apply communication strategies in the workplace

(This page provides suggestions for content relating to this unit)

E-BOOKS

Leadership & Management: Theory & Practice - K. Cole 

Human resource management : strategy and practice - A. Nankervis et al.

Business Communication Essentials - C. Bovee

Business Communication Today, Global Edition - C. Bovee

Turning People into Teams: Rituals & Routines that Redesign How We Work - D. Sherwin & M. Sherwin

Business Communication - Carden

Management: A Practical Introduction - A. Kinicki and D. Breaux Soignet

 

PHYSICAL BOOKS

 

Leadership & Management: Theory & Practice 7th edition - K. Cole 

Leadership & management: Theory & Practice 8th edition - K. Cole 

Human resource management : strategy and practice - A. Nankervis  

 

WEBSITES

4 Types of Communication Styles (+Which One Is the Most Effective) - M. Novak 

13 ways to fix poor communication in the workplace - PowerDMS

The Process of Communication - Lumen: Organizational Behavior & Human Relations

Conflict Management Styles - I. Andreev 

Workplace Culture & Communication: How One Affects the Other - Contact Monkey

Better communication - Queensland Government

Communication in the workplace - Fair Work Ombudsman

 

AUSTRALIAN LEGISLATION

Sex Discrimination Act 1984

Racial Discrimination Act 1975

Disability Discrimination Act 1992

Age Discrimination Act 2004

The Workplace Gender Equality Act 2012 

 

VIDEOS

Simon Sinek-Learn to listen - YouTube (1 min)

The ART of LISTENING! - YouTube (2 mins) 

 

LIBRARY RESOURCES

APA Referencing Recording

Basic Research Recording

Lead and facilitate a team

(This page provides suggestions for content relating to this unit)

E-BOOKS

Leadership & Management: Theory & Practice - K. Cole 

Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry - M. Reynolds

Business Communication Essentials: Fundamental Skills for the Mobile-Digital-Social Workplace - C. Bovee & J. Thill

Business Communication Today, Global Edition - C. Bovee

Design Thinking for Training and Development: Creating Learning Journeys that get Results - S. Boller & L. Fletcher

Business Communication - Carden

Management: A Practical Introduction - A. Kinicki and D. Breaux Soignet

 

PHYSICAL BOOKS

Leadership & Management: Theory & Practice 7th edition - K. Cole 

Leadership & management: Theory & Practice 8th edition - K. Cole 

 

WEBSITES

4 Types of Communication Styles (+Which One Is the Most Effective) - G2.com 

How to make accountability a core part of your workplace culture - Hypercontext 

The Easy Guide to Creating a Business Contingency Plan - Creately 

6 steps to improve team cohesion and achieve goals faster - Podium 

Strengthen the Problem-Solving Skills of Your Team - Liveabout.com 

Develop a team performance plan in four simple steps (templates included) - Clockify 

Accountability Can Have Positive Results - OPM.gov

Coaching and mentoring - CIPD 

10 ways to support your team at work - Future Learn 

How To Identify Training Needs Of Employees: 8 Ways To Start - eLearning Industry

Training Needs Assessment (TNA) - MindTools

7 Tips on How to Manage and Resolve Conflict in the Workplace - HR Cloud

Better communication - Queensland Government

 

AUSTRALIAN LEGISLATION

Sex Discrimination Act 1984

Racial Discrimination Act 1975

Disability Discrimination Act 1992

Age Discrimination Act 2004

The Workplace Gender Equality Act 2012 

 

VIDEOS

What Makes the Highest Performing Teams in the World | Simon Sinek - YouTube (1 min) 

SIMON SINEK: Leader verus manager - YouTube (3 mins) 

Top Team Leader Skills - Tips For Being A Great New Team Leader - YouTube (6 mins) 

 

LIBRARY RESOURCES

APA Referencing Recording

Basic Research Recording

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