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Business Communication
Writing Skills for Business : How to Communicate Clearly to Get Your Message Across
Sustainable Business Management

CORE UNITS

Apply critical thinking skills in a team environment

(This page provides suggestions for content relating to this unit)

E-BOOKS

Design Thinking for Training and Development: Creating Learning Journeys that get Results - S. Boller & L. Fletcher

Organisational Behaviour - S. Bansal

Organizational behavior : managing people and organizations - R. Griffin

Open to Think: Slow Down, Think Creatively & Make Better Decisions - D. Pontefract

Business Communication Today, Global Edition - C. Bovee

 

PHYSICAL BOOKS

Six Thinking Hats - De Bono (3 Library sites)

Six Thinking Hats - De Bono (1 Library site) 

Organisational Behaviour - S. Robbins, T. Judge, B. Millett & M. Boyle (9 Library sites)

 

WEBSITES

Critical Thinking Skills - SkillsYouNeed 

Top 8 Critical Thinking Skills and Ways to Improve Them - Zety

Six Thinking Hats - NSW Government

What is an echo chamber? - GFC Global

The 5 whys method - Mapwright 

6 Ways to Inspire Creativity in the Workplace - Rise

The Ladder of Inference - MindTools

10 tips for Improving Your Presentations Today - G. Reynolds

 

WEBSITE DOCUMENTS

Leading & Implementing Change - Choosing Wisely Canada

 

VIDEOS

Design & Build a Rube Goldberg - YouTube (1 min)

6 Thinking Hats - Creative Thinking by De Bono - YouTube (2 mins) 

What is an Echo Chamber? - YouTube (2 mins)

What is Design Thinking? - YouTube (2 mins)

Scamper: A Creative Thinking Technique - YouTube (4 mins)

Design Thinking: Ideate - YouTube (4 mins)

 

LIBRARY RESOURCES

What is Qualitative & Quantitative Research?

APA Referencing Recording

Basic Research Recording

Support personal wellbeing in the workplace

(This page provides suggestions for content relating to this unit)

E-BOOKS

Leadership & Management: Theory & Practice - K. Cole

Business Communication Essentials - C. Bovee

Business Communication Today, Global Edition - C. Bovee

Listen Up! - M. Burns, L. Armstrong & K. Koppett

Turning People into Teams: Rituals & Routines that Redesign How We Work - D. Sherwin & M. Sherwin

 

PHYSICAL BOOKS

The business communication handbook - J. Dwyer (1 Library Site)

Leadership & Management: Theory & Practice 7th edition - K. Cole (11 Library sites)

Leadership & management: Theory & Practice 8th edition - K. Cole (5 Library sites)

 

WEBSITES

Advantages & Disadvantages of Different Types of Communication - Bizfluent

Workplace Culture & Communication: How One Affects the Other - Contact Monkey

Conflict Management Styles - I. Andreev

4 Types of Communication Styles in the Workplace - N. Thorpe

7 IMPORTANT REASONS TO OFFER EMPLOYEE WELL-BEING AT WORK - Wellsteps

Taking some ‘me time’ is important. And it also helps strengthen your mental wellbeing - Queensland Government

Wellbeing - Beyond Blue

Wellbeing Tools For You - Beyond Blue 

Wellbeing - Black Dog Institute

Workplace wellbeing - Black Dog Institute

Health and wellbeing resources - WorkSafe

Early intervention and employee assistance programs - WorkSafe

Australian Unity

 

VIDEOS

What is Wellbeing - Youtube (2 mins)

5 Steps to Wellbeing Animation - Youtube (2 mins)

The Importance of Well-Being and Secret for Lasting Happiness - Youtube (2 mins)

6 Habits That Destroy Your Emotional Wellbeing - Youtube (4 mins)

How can leaders learn empathy? - Youtube (6 mins)

Cross Cultural Communication: 3 Basic Aspects of Culture - Youtube (8 mins)

 

LIBRARY RESOURCES

APA Referencing Recording

Basic Research Recording

Participate in sustainable work practices

(This page provides suggestions for content relating to this unit)

E-BOOKS

Corporate Sustainability: The New Pillar of the Circular Economy - G. Azevedo, S. Matias & J. Carlos O.

Sustainability: What it is and how to measure it - G. Hedstrom 

Integrating Selected Concepts & Methods to Enhance Corporate Sustainability - C. Nuss

Sustainable Business Management - D. Ernst, U. Sailer, & R. Gabriel

Sustainable Finance Fundamentals - C. Vargas

 

PHYSICAL BOOKS

Organizational Change for Corporate Sustainabilty: A Guide for Leaders and Change Agents of the Future - D. Dunphy, A. Griffiths & S. Benn

 

WEBSITES

Triple Bottom Line - University of Wisconsin

Environment - Department of Environment & Science (Has Guidelines & Templates for Developing a Code of Practice for Sustainability) 

17 Goals to Transform Our World (Sustainable Development Goals) - United Nations

Becoming an Environmentally Friendly Business - Queensland Government

Meeting Environmental Obligations & Duties - Queensland Government

Sustainability Reporting: Background & Current Status - Parliment of Australia

Awards - FairWork Ombudsman

Age Discriminiation - Australian Human Rights Commission

The Competition & Consumer Act (2010) - ACCC

Our role in protecting the environment under the EPBC Act - Australian Government

Environment Protection & Biodiversity Conservation Act 1999

Australia's Anti-Discriminiation Law - Australian Government

Environment - Department of Environment and Science

Energy Management for Business - Energy.gov.au

Comcare: Promoting and Enabling Safe and Healthy Work 

WorkSafe: Workplace Health & Safety Queensland Office of Industrial relations (WHSQ)

 

WEBSITE DOCUMENTS

A guide to competition and consumer law - Australian Consumer Law

Reports of the World Commission on Environment & Development: Our Common Future 

Work Health & Safety Consultation, Cooperation & Coordination: Code of Practice - SafeWork Australia

 

VIDEOS

Tools for Reporting on the Sustainable Development Goals - Youtube (2 mins)

 

LIBRARY RESOURCES

APA Referencing Recording

Basic Research Recording

Use inclusive work practices

(This page provides suggestions for content relating to this unit)

E-BOOKS

Diversity, Inclusion and Belonging in Coaching : A Practical Guide - S. Shah

The 99 Day Diversity Challenge : Creating an Inclusive Workplace - S. Rajesh 

Neurodiversity in the Workplace : Interests, Issues, and Opportunities - S. Bruyere & A. Colella

Age Diversity in the Workplace : An Organizational Perspective - S. Profili et al. 

Leadership & Management: Theory & Practice - K. Cole 

Business Communication Essentials - C. Bovee

Business Communication Today, Global Edition - C. Bovee

 

PHYSICAL BOOKS

The business communication handbook - J. Dwyer (1 Library Site)

 

Leadership & Management: Theory & Practice 7th edition - K. Cole (11 Library sites)

Leadership & management: Theory & Practice 8th edition - K. Cole (5 Library sites)

 

WEBSITES

Diversity and inclusion - Australian Government

The Key to Inclusive Leadership - Diversity Australia

Building Inclusion - An Evidence-Based Model of Inclusive Leadership - Diversity Council Australia 

Inclusive leadership: how to become a better leader - Charles Sturt University

Census reveals Australia’s religious diversity on World Religion Day - Australian Bureau of Statistics 

Fixing the Flawed Approach to Diversity - BCG

Identity and Stats - IDAHOBIT

 

AUSTRALIAN LEGISLATION

The Privacy Act 1988  

Competition and Consumer Act 2010

Australian Human Rights Commission Act 1986

Workplace Gender Equality Act 2012

Sex Discrimination Act 1984

Racial Discrimination Act 1975

Disability Discrimination Act 1992

Age Discrimination Act 2004

Australia's Anti-Discriminiation Law - Australian Government 

 

WEBSITE DOCUMENTS

DISABILITY EMPLOYMENT ACTION PLAN 2015–2018

 

VIDEOS 

CCP – Module 3: Core Inclusion Skills – Episode 7 (Stay Curious) - YouTube (1 min) 

CCP – Module 1: Diversity Works (Episode 5 – Diversity and Inclusion) - YouTube (2 mins) 

Building a Culture of Inclusion - YouTube (4 mins) 

The secret to giving great feedback | The Way We Work, a TED series - YouTube (5 mins) 

 

LIBRARY RESOURCES

APA Referencing Recording

Basic Research Recording

Assist with maintaining workplace safety

(This page provides suggestions for content relating to this unit)

E-BOOKS

Leadership & Management: Theory & Practice - K. Cole

Simplifying Risk Management - P. Roberts

Risk Assessment: A Practical Guide to Assessing Operational Risks - B. Lyon, G. Popov & B. Hollcroft

The Risk Mitigation Handbook : Practical Steps for Reducing Your Business Risks - K. Sadgrove

 

PHYSICAL BOOKS

 

Leadership & Management: Theory & Practice 7th edition - K. Cole (11 Library sites)

Leadership & management: Theory & Practice 8th edition - K. Cole (5 Library sites)

 

WEBSITES

What is competence? - HSE 

Model Code of Practice: Work health and safety consultation, cooperation and coordination - Safe Work Australia

Safety Management - Worker Participation - Occupational Safety and Health Administration

A safe workplace is sound business - Occupational Safety and Health Administration

 

WORKPLACE HEALTH & SAFETY (WHS) REGULATORY BODIES

CTH: Comcare: Promoting and Enabling Safe and Healthy Work 

NSW: SafeWork  

ACT: WorkSafe: Safe & Healthy Workplaces  

QLD: WorkSafe: Workplace Health & Safety Queensland Office of Industrial relations (WHSQ)

SA: SafeWork SA

NT: NT WorkSafe

TAS: WorkSafe Tasmania

WA: WorkSafe WA

 

WEBSITE DOCUMENTS

Young Worker Safety Toolkit

 

VIDEOS

Health and Safety Legislation in Australia - YouTube (4 mins) 

What is WHS Consultation? And how do you do it? - YouTube (4 mins) 

WHS - Hazard Inspections - YouTube (5 mins)

 

LIBRARY RESOURCES

APA Referencing Recording

Basic Research Recording

Engage in workplace communication

(This page provides suggestions for content relating to this unit)

E-BOOKS

Leadership & Management: Theory & Practice - K. Cole

Business Communication Essentials - C. Bovee

Business Communication Today, Global Edition - C. Bovee

Listen Up! - M. Burns, L. Armstrong & K. Koppett

Turning People into Teams: Rituals & Routines that Redesign How We Work - D. Sherwin & M. Sherwin

Engaging the Workplace : Using Surveys to Spark Change - S. Johnson

Writing Skills for Business: How to Communicate Clearly to Get Your Message Across - Bloomsbury Publishing

 

PHYSICAL BOOKS

The business communication handbook - J. Dwyer (1 Library Site)

 

Leadership & Management: Theory & Practice 7th edition - K. Cole (11 Library sites)

Leadership & management: Theory & Practice 8th edition - K. Cole (5 Library sites)

 

WEBSITES

Workplace Culture & Communication: How One Affects the Other - Contact Monkey

Conflict Management Styles - I. Andreev

4 Types of Communication Styles in the Workplace - N. Thorpe 

What is the Internet of Things, or IoT? A Simple Explanation - iot for all

Cultures - Cultural Atlas

Workplace discrimination, harassment and bullying - Australian Human Rights Commission

Australia's Anti-Discriminiation Law - Australian Government 

 

WEBSITE DOCUMENTS

A quick guide to Australian discrimination laws - Australian Human Rights Commission

 

VIDEOS

4 Essential Body Language Tips from a World Champion Public Speaker - Youtube (2 mins)

Cross Cultural Communication: 3 Basic Aspects of Culture - Youtube (8 mins)

 

LIBRARY RESOURCES

APA Referencing Recording

Basic Research Recording

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