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Do you need help logging into Standards Australia, installing software or viewing and downloading standards?

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Frequently Asked Questions (FAQs)

Why am I unable to open my downloaded standard?

If you are using a personal device to download standards, you will need to install the following applications to open the PDF:

Why is my downloaded standard not displaying correctly?

You may need to disable the Adobe Reader GOSP setting - this only needs to be done once on your device.
Follow these steps to adjust the Adobe Reader settings and disable the GOSP:

Step 1: Click Menu on the upper left-hand corner - and click Preferences (Or Press CTRL + K to open Preferences)

Step 2: A pop up will appear - click JavaScript in the list

Step 3: UNCHECK Enable global object security policy - and click Okay

What is Global Object Security Policy (GOSP)?

Standards that are downloaded from Standards Australia are protected PDFs, which can only be opened by a supported PDF reader, such as Adobe and PDF-XChange, and the "Global Object Security Policy (GOSP)" feature has been disabled.

The Global Object Security Policy (GOSP) is a setting in the Adobe Reader, Acrobat and PDF-XChange apps that controls how cookies behave. The default setting is "Enable global object security policy" which means that every time someone renames a file or moves a file to a different location, a different cookie is created each time.  

Disabling the GOSP does NO HARM to your computer.  It is simply a mechanism to create a single tracking ID (or cookie) on your computer, no different than how a browser session tracks cookies as well.

Why am I seeing a blank document?

If there is a blank document with a yellow ribbon at the top of the page - select 'enable all features' in the yellow ribbon to load the document.

Why is the standard trying to open in my web browser (i.e. Chrome, Edge, Firefox)?

Try selecting which application to open the downloaded document in:

  • open your Downloads folder
  • Find the document you have just downloaded
  • Right click on it, select Open with then select Adobe.
Will my pdf download expire? 

No, downloaded standards will not expire, however they may not be the current version of that standard.
Always check the standard online via Standards Australia for the most up to date version and amendments.

Is there a limit to the number of times a standard can be viewed? 

No - there is no limit to the number of times you can view a standard.

Am I able to access a withdrawn standard?

As per the Australian Standards website, the withdrawn status does not impact the document's availability, or public's ability to use the document. Withdrawn standards can still be purchased from our distributors.

The withdrawn status indicates that the standard is no longer relevant. Australian Standards will not undertake further work to maintain or update a withdrawn standard.

It is still possible for a withdrawn standard to be used within an industry or referenced by a government if they choose to do so. One reason for this may be because there are no replacement technical documents readily available.

Where can I find Standard AS/CA S008 or AS/CA 3009?

These standards can be accessed via the library catalogue or the Australian Telecommunications Alliance (ATA) webpage (previously known as the Communications Alliance):

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