Travel & Tourism

Lonely Planet's bestselling The Cities Book is back. Fully revised and updated, it's a celebration of 200 of the world's most exciting urban destinations, beautifully photographed and packed with trip advice and recommendations from our experts making it the perfect companion for any travelers deciding where to visit next. Highlights and itineraries help travelers plan their perfect trip.

Europe by Eurail has been the train traveler’s one-stop source for visiting Europe’s cities and countries by rail for more than forty years. This comprehensive guide provides the latest information on fares, schedules, and pass options, as well as detailed information on more than one hundred specific rail excursions.

This book examines the evolution of the phenomenon and explores the genesis of overtourism and the system dynamics underlining it.The 'overtourism' phenomenon is defined as the excessive growth of visitors leading to overcrowding and the consequential suffering of residents, due to temporary and often seasonal tourism peaks, that lead to permanent changes in lifestyles, amenities and well- being.

This book explores the ever changing interconnections between bodies, subjectivities, space, beach cultures and tourism, engaging with the geographies of the beach: its makings, boundaries and meanings for the West. Drawing on feminist scholarship, Christine Metusela and Gordon Waitt explore the reciprocal relationship between bodies and beaches, focusing on the shifting intersection between age, race, class, sex, gender and national discourses that naturalise particular bodies as belonging on the beach.

Trails and routes have been indispensable to travel and tourism over the centuries, helping to form the basis of mobility patterns of the past and the present. This book is the first to comprehensively examine these tourism trails from a tourism and recreation perspective. This cutting-edge volume is global in scope and discusses a wide range of natural, cultural and developed linear resources for tourism and recreation.

If you're looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie Scammell's approach is simple and more human than simply introducing better processes and procedures - and her approach works. Jaquie has studied Australian organisations that provide the best customer service, and from this research she has created a system which, if followed, will increase loyalty to your business.

A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. In essence it is the ‘whys'and ‘hows'of customer service.

This book examines issues such as:* Why the COVID-19 outbreak and travel were inextricably linked;* How the different sectors of the industry adapted to the crisis;* Crisis communication strategies employed by organizations in response to the crisis;* How travellers were impacted by the crisis;* The social, economic and environmental impacts of the pandemic;* The future of travel.

A burgeoning tourism industry accompanied by a growing demand for employees has translated into an increasing need for tourism education to adequately prepare the workforce to serve the present and future needs of the industry. This unique Handbook provides an international perspective on contemporary issues and future directions in the field.

This book examines the nexus between exploring and tourism and argues that exploration travel - based heavily on explorer narratives and the promises of personal challenges and change - is a major trend in future tourism. In particular, it analyses how romanticised myths of explorers form a foundation for how modern day tourists view travel and themselves.

Rock climbing walls, swimming pools, mini golf courses, ice skating rinks are now available on passenger ships. How do they do it? Who comes up with the next new thing? What role does innovation play in the development of the next generation of passenger ships.? This "Innovation in Transportation" book, Passenger Ships, takes a look at the people and creative ideas that have changed the way we think about passenger ships.

How has a family run hotel in Jamaica become one of the leading sustainable tourism projects in the world? and just how has the rise of social media impacted upon tourism market research? and how effective are crowd-sourced destination strategies? For answers to these and many other contemporary tourism questions, simply turn to the second edition of Essentials of ...

The Gold Coast is Australia's premier tourism destination, a city cut out of coastal vegetation, including paperbark swamps, mangroves and rain forests of worldwide significance. The Gold Coast Transformed is a collection of integrated chapters identifying and assessing the environmental impacts of the building of Australia's sixth largest city. It traces the cumulative impacts from the day the first timber getter entered what is now World Heritage listed rainforest through to the present.

Examines the concept of luxury and its meaning across tourism, events and hospitality globally. Packed with case studies, it's a challenging and innovative text that investigates how the idea of luxury is changing in response to a variety factors, such as social change, technological innovation and the challenge of sustainability...

The central focus of this book is the interaction between law and tourism, with the view to attaining sustainable tourism. The book achieves its goal by approaching law and tourism from various angles. On the one hand, sustainable tourism is put in a broader context by, for example, outlining the principles and philosophy of sustainable tourism, and on the other by explaining how principles of sustainable tourism can be taught through educational programs in developing countries.

This book helps all those involved in international tourism develop the new skills, tools and investments required to protect irreplaceable global resources from the impacts of escalating tourism demand over the next 50 years. It documents how technology and the growing global middle class are driving a travel revolution which requires a new paradigm in managing tourism destinations. Travel and tourism supply chains and business models for hotels, tour operators, cruise lines, airlines and airports are analysed and environmental management techniques are proposed for each sector.

Taking Responsibility for Tourism is about the globally vital necessity of realising sustainable tourism. It is a hugely important challenge to those who organise and sell travel and tourism, and those who consume it.