Presenting with Passion
Carol runs a training session on overcoming fear and changing their presentations from BLAND to GRAND. Carol tells Serena she is being long winded, the L in BLAND. Carol invites everyone to present on a 'surprise' item, then gives feedback on their performance, linking it to her formula. Steve is the only on to make a GRAND presentation using great body language and tone.
Certificate IV in Training and Assessment
The aim of these videos is to assist students who are studying the Certificate IV in Training and Assessment. Online and distance education students can use it to give them a closer connection to the classroom experience of this course.
Personal Success & Communication Skills Series 1
Carol says she is successful because she constantly sets herself daily, weekly, monthly and yearly goals. She distinguishes between short-term and longer-term goals and introduces the team to the goal acronym: SMART.
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